This Privacy Policy outlines how creationsgift.com (referred to as the "Site", "we", "us", or "our") gathers, utilizes, and shares your personal information when you access or use our services, purchase items from creationsgift.com (the "Site"), or otherwise interact with us (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, a website visitor, or any other individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources over the past 12 months. The specific information we collect and use depends on how you interact with us.
Information We Collect Directly from You
Basic contact details: name, address, phone number, email
Order information: name, billing and shipping address, payment details, email, phone number
Account information: username, password, security questions
Shopping information: items viewed, added to cart, or wishlist
Customer support information: details you provide in communications with us
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data includes information about how you access and use our Site, device and browser information, network connection details, IP address, and other interactions with the Services.
How We Use Your Personal Information
Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, and post reviews.
Marketing and Advertising: To send promotional communications and show advertisements for products or services.
Security and Fraud Prevention: To detect and investigate possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe.
Communicating with You: To provide customer support and improve our Services.
Cookies
We use your email to send you exclusive information about special offers, events, new products, and more. To stop receiving these emails, follow the removal instructions at the end of each message. Note that you will still receive operational emails regarding your purchases and shipping information.
You can set your browser to remove or reject Cookies, but doing so may affect your user experience and some Services may not function properly.
Third-Party Links:
We do not include or offer third-party products or services on our website.
Security statement
We take steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send via e-mail.
Complaints
If you have complaints about our processing of your personal information, contact us. If unsatisfied, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.